Shipping & Returns Policy

Noeleen Millinery Ships to the following destinations. 

Please see approximate shipping transit times. 

  • Ireland and Northern Ireland: 1-2 business/working days
  • United Kingdom: 3-5 business/working days
  • U.S.A: 6-9 business/working days
  •  E.U : 3-5 business/working days
***There are currently internal post delays in France and Spain due to covid 19. 
Should your country not be listed, please contact
studio@noeleenmillinery.com for shipping details.
  • All shipments are sent by An Post and require a signature on delivery at destination.
  • All shipments have a tracking number. 
  • All shipments are shipped on a DDU basis. Delivery Duties are unpaid
  • Any destination or customs charges that may apply in the buyers country are paid by you, the buyer. 

Returns:

All items are 100% handcrafted hats.  Choose carefully when buying ready to-wear-hats. We do not accept exchanges. 
  • Should there be a problem with your order such as damaged on receipt. Please contact us immediately (or within two days) of receiving the shipment.
  • Please send photos of the issue to studio@noeleenmillinery.com
  • The item needs to be returned to Ireland within 30 days of receipt.
  • When returning an item make sure to specify with the shipping carrier that the package is a returned item with the total value amount of the hat.
  • The shipping return cost is for the buyer. 
When your item is received back, inspected and has no signs of wear, in the original packaging with tags. Then a decision will be made on a refund.
If a refund is approved your original payment method will be credited the amount minus the original shipping cost. 
  • There are no refunds on custom made hats and items on sale. 
  • We pack all the hats in hat boxes for safekeeping and transport. 
 
 

Our Story

Noeleen Millinery has been creating and designing ready-to-wear and custom made hats in various styles for many years. Most of the hats made are for horse racing events, Mothers of the Bride Hats, Wedding Guest hats and any occasion that requires a hat!

Noeleen has lived overseas in Australia, the U.S.A and lastly Hong Kong where Noeleen Millinery was launched in 2013. There, she gained a wealth of experience with many collaborations, fashion shows whilst creating hats for mainly horse racing clientele who attend international horse racing events.

Noeleen Millinery hats have been first-place winners of the prestigious Longines price for elegance twice.

Noeleen is now back in her home country Ireland where hat-wearing is still very much part of life for special occasions.

Here on the website, you will find ready-to-wear hats shipping locally and internationally. Noeleen Millinery also creates custom made hats on request. Looking for an extra special hat? Noeleen loves to work with silk and specialises in making silk hats.

Gold millinery hat

Every hat is handcrafted and hand sewn. We love to use natural fabrics such as silk and various types of straws as much as we can in our hat designs.